Ongoing Enrollment Maintenance

Employers often choose to outsource Ongoing Enrollment Maintenance (OEM) to confirm eligibility for new hires, life events, and acquisitions. Ongoing Enrollment Maintenance can be conducted monthly, quarterly, or semi-annually as dependents are added to the health plan. OEM works alongside the enrollment process to collect documents that confirm dependent eligibility. It helps employers keep dependent eligibility records current and ensures that new dependent enrollees are eligible for coverage. OEM often follows a one-time Dependent Eligibility Audit of all enrolled spouses and dependents.

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