Collecting Claim Overpayments

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Tuesday, November 29, 2011 12:22:00 PM Categories: Prior Presentations

 

Finding claim overpayments is easy.  Collecting them is not.  Claim audits routinely find 5% to 10% in overpayments.  But collection efforts typically yield 1% to 3%.

Why does this happen?  What can be done to improve overpayment collection levels?  These and related questions will be answered during this webinar.

Forget the myth that payers work cooperatively with employers. When it comes to claim overpayment collection, payers push back.  This webinar will explain typical payer reactions and ways employers can respond.

To download the slides from the presentation click here

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