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Each year the AMA (American Medical Association) publishes a National Health Insurer Report Card. The AMA Report Card compares the administrative performance of seven major insurers and Medicare across seventeen metrics. More importantly, it provides a framework for organizing health plan performance monitoring.
In May 2012, Si Nahra, President of Health Decisions, reviewed the AMA’s approach to draw lessons on how to fairly monitor your self-funded health plan in a webinar. The AMA approach was compared to other monitoring methods and we presented ways to integrate the AMA Report Card norms into routine performance monitoring.
To download the slides from the webinar, click here. To view the slides via SlideShare.com, click here.