Routine Eligibility Verification

Our Routine Eligibility Verification (REV) service makes dependent verification easy for your members, removes a big time commitment from your HR staff, and essentially pays for itself. This ongoing eligibility maintenance service prevents thousands of dollars from being spent on ineligible dependents, and helps you prevent fraud while preserving positive employee relations.

Employers often choose to outsource Routine Eligibility Verification to confirm eligibility for new hires, life events, and acquisitions. REV works alongside the enrollment process to collect documents that confirm dependent eligibility. It helps employers keep dependent eligibility records current and ensures that new dependent enrollees are eligible for coverage. The exceptional Routine Eligibility Verification service at Part D Advisors includes:

  • Customized Process, Customized Communications.  We offer a customized approach to meet each employer’s unique needs, accommodate each employer’s corporate culture, and ultimately reduce health care costs. Verification frequency, reporting, and pre-populated communications are all customized.
  • Positive Member Experience.  We strive to achieve the highest possible response rate (and we average 98%!) This means our focus is on making it as easy as possible for your members to respond. Calls are answered directly by in-house analysts who are trained to address your member’s specific eligibility needs and requirements.
  • Secure Technology.  As custodians of protected health information (PHI) and personally identifiable information (PII), we pride ourselves on our industry leading, multi-tiered approach to data protection.

 

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409 Plymouth Road, Suite 220 • Plymouth, Michigan 48170
phone 734­.451.2230 • fax 734­.451.2835
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