Why can’t claim payment errors be prevented or stopped?

Every group health payer has the goal of paying every claim correctly the first time. No payer meets that goal.

Despite years of effort and automation, even the most sophisticated payers still pay 3% - 5% in error. 

This webinar follows a hypothetical person’s claim through the gauntlet of claim payment to illustrate, in non-technical terms, the 24 questions that must be answered “yes” for correct claim payment, as well as the consequences of each “no.”

To download the slides from the presentation click here.